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Layby Policy

Fortunately we do have the ability with our Online store to process laybys online via two applications called "Put in on Lay-Buy" and "Laybuy".

PUT IT ON LAY-BUY allows anyone to pay off the goodies via PayPal. The system generates payments over a 3 month period however we can go up to 6 months manually. Just ask!

We also have another payment option and it is simply called LAYBUY. This wee beauty allows you to purchase our awesome products via layby however while you are paying them off you get to wear them!!!!!
That's right. We get paid by LAYBUY and you pay them back. NO EXTRA COST TO YOU!!! ( we carry the cost )

However we have also come up with a crafty manual layby system of our own which we think will work just fine and everyone sleeps happy at night! Our policy for our manual layby process is documented below however all laybys ( including our online options ) must adhere to the following.

DEPOSIT

The minimum deposit required on a layby is 25% of the total purchase price.

LAYBY PERIOD

We want to be helpful with this so we are giving you 6 months to complete your payments however we do ask that regular payments are made monthly. Should this not occur then we will be placed in the horrible position of having to cancel the layby ( please see cancellations below )

PRICE 

Laybys are held at the price as per the original invoice. Any later price changes, up or down, will not affect the outstanding layby balance.

PAYMENTS

Payments must be made via banking online to the nominated bank account provided to you on the original layby form. Once payment has been received an email will be sent to you with your updated balance.

SALE GOODS

Sale items cannot be placed on layby.

MULTIPLE GOODS LAYBY

If you have two or more pairs of shoes on the same layby the layby balance must be paid in full before any of the goods can be collected. If you wish to take only one of the items this is at the discretion of Timeless Soles. Normal process would be that the layby must be cancelled first, incurring cancellation fees. You may then purchase any item you wish; however you cannot re-layby any items that have been on a cancelled layby.

CANCELLATIONS

If the sale is cancelled the item will be returned to stock. You will be entitled to a refund of the total amount you have paid less the initial deposit paid when the layby was started.

If there has been decrease in the retail value of the item by the cancellation date, this amount will also be deducted from any refund entitlement.

PROPERTY, DELIVERY & RETURNS:

a ) The layby merchandise will remain as Timeless Soles property until the purchase price is paid in full.
b ) We will deliver the layby merchandise to you in accordance with our usual delivery policies once the purchase price has been paid in full.
c ) For the avoidance of doubt, our usual returns policies will apply to the layby merchandise except where the layby term has exceeded 6 months at which point no returns for incorrect sizing will be accepted.

 

Layby sales are covered by the Fair Trading Act. The Act applies to all layby sale agreements for goods priced at $15,000 or less and entered into from 17 June 2014.

Size Chart

 

FLUEVOG WOMEN’S

US 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 12*
EUROPEAN 35 35.5 36 36.5 37 37.5 38 38.5 39 39.5 40 40.5 41 42*

*only available in selected styles.

FLUEVOG MEN’S


US 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13
EUROPEAN 40 40.5 41 41.5 42 42.5 43 43.5 44 44.5 45 45.5 46

 


MARIE ANTOILETTE PRINTED TIGHTS

HEIGHT / WEIGHT 40 / 49 50 / 59 60 / 69 70 / 79 80 / 89
 < 1.50M 0 0 1 2
< 1.56M 0 1 1 2

< 1.63M

0 1 2 3 4
< 1.70M 1 2 3 3 4
< 1.77M 2 3 3 4
< 1.84M 4

KEY: 1 = S, 2 = M, 3 = L, 4 = XL